Privacy Policy

Effective Date: July 22, 2025

Paradise Slides, Inc. ("Paradise Slides," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, https://paradiseslides.com, and our related services, how we use it, and the choices you have. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, such as when you request a quote, fill out a contact form, place an order in our online shop, opt in to text messages, or otherwise communicate with us. This may include your name, email address, mailing or project address, phone number, and details about your pool or slide project. When you make a purchase, order and billing details are collected to process your transaction; payment card information is handled directly by our secure payment processor and is not stored on our servers.

We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, pages viewed, and referring pages, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to respond to your inquiries and quote requests, process and fulfill orders, provide customer service and project coordination, send you text messages if you have opted in (see below), operate and improve our website, prevent fraud, and comply with our legal obligations.

SMS / Text Messaging Program

Paradise Slides offers customers and prospective customers the option to receive text messages (SMS) related to sales and quote inquiries, order and shipping updates, project or appointment coordination, and customer service.

  • Consent to receive messages: By providing your mobile phone number and opting in, you consent to receive text messages from Paradise Slides at the number you provided. Consent to receive text messages is not a condition of any purchase.
  • Your information is not shared for marketing: We will not share, sell, or rent your personal information — including your mobile phone number and your SMS opt-in or consent information — with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
  • Message frequency: Message frequency varies.
  • Opt out: You may reply STOP to any message at any time to opt out of future text messages. After you reply STOP, we will send a one-time confirmation and will no longer send you SMS messages.
  • Help: You may reply HELP for assistance and more information, or contact us at (706) 865-4849 or (855) 865-7740.
  • Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.

Carriers are not liable for delayed or undelivered messages. Supported carriers may vary.

How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business — for example, with trusted service providers who help us process payments, ship products, host our website, or send communications on our behalf, and only to the extent necessary for them to perform those services. We may also disclose information if required by law or to protect our rights, safety, or property. As stated above, mobile phone numbers and SMS consent information are never shared with third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, keep items in your shopping cart, understand how visitors use our site, and improve your experience. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the site may not function properly without them.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To opt out of text messages, reply STOP. To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Paradise Slides, Inc.
243 Singing Tree Ln, Cleveland, GA 30528
Phone: (706) 865-4849  |  Toll-free: (855) 865-7740
Website: https://paradiseslides.com/contact/